Our Core Business
Our refurbishment process guarantees that we can provide our customers with high-quality equipment, so you can continue using your set-up even if it is not supported anymore by the original manufacturer. See our five-step refurbishing process below.
1. Products From Reliable Sources
Ensure high-quality standards with our carefully selected suppliers. At Epoka, we understand the importance of sourcing products from trustworthy suppliers. That's why our selection process starts with carefully selecting the suppliers we work with.
In addition, our suppliers know our strict quality standards and follow a packing guide to ensure that products arrive safely at our warehouse. As a result, Epoka guarantees high-quality products for our customers by only buying from carefully chosen suppliers.
2. Quality Control
At Epoka, we strive to provide our customers with the highest quality products. That's why a technician thoroughly inspects every product upon arrival to ensure that it meets our quality standards. The inspection includes a visual check to confirm safe arrival and verify serial numbers to guarantee authenticity.
Any product that does not pass the authenticity test is not sold. In addition, each product undergoes a careful cleaning process to ensure that it is ready for testing and use by our customers.
3. Diagnostics Testing
At Epoka, all products that pass initial inspection move on to thorough diagnostics testing. This includes formatting, erasing, and overwriting all hard disks to guarantee good working order and data security. Our technicians use the brand's official diagnostic tool or our in-built test system to ensure that all products meet our high standards.
After passing all tests, the product is ready for sale to our customers, ensuring they receive a high-quality data-cleared device.
4. Configuration
At Epoka, we go beyond just refurbishing products. Our expert technicians offer a configuration service to customize your new equipment to meet your specific needs, saving you time and hassle. Whether you're looking for particular software installations or tailored settings, our technicians have the experience to deliver.
Are you interested in this service? Ask your Epoka contact person for the best service and efficiency when placing your order.
Experience with Worldwide Shipping
We have handled orders heading to 120+ countries all around the world. In this manner, we can organize proper and fast transportation to any location around the world, and our partnership allows us to do so for a reasonable price.
If the order is going to a location where it is mandatory to go through customs, we can assist you by providing all the necessary paperwork. If you need these documents, just tell your contact person at Epoka when you order - it will make getting your package through customs considerably easier.
