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Head Office, DK
EPOKA A/S
Lansen 19
DK-9230
Svenstrup J
Denmark
Warehouse, DK
EPOKA A/S
Lansen 11
DK-9230
Svenstrup J
Denmark
EPOKA Singapore Pte. Ltd
23 Serangoon North Avenue 5,
#06-01B BTC Centre
Singapore 554530
EPOKA INC. US
1303 Blue Ridge DR 304
Georgetown
TX 78626
Company Information
VAT Numbers
Bank Details
EUR: DK61 3000 4368 1394 59
USD: DK39 3000 4368 1394 67
Useful Links
Where We Operate
EPOKA's headquarters and primary operations are based in Denmark, with regional offices in Asia and the Americas - and service coverage across 80+ countries globally.
Denmark - HQ
Lansen 19
DK-9230 Svenstrup J.
Primary operations, warehouse, and global coordination
Singapore
23 Serangoon North Avenue 5,
#06-01B BTC Centre
Singapore 554530
Regional office covering Asia Pacific operations and customer relationships
Texas, USA
EPOKA INC. US
1303 Blue Ridge DR 304
Georgetown
TX 78626
Regional office covering Americas operations and customer relationships
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship worldwide with exception of Russia, Iran, North Korea & Sudan.
To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 1-2 working days. Orders placed within cutoff time will be handled and shipped the same day.
Returns and Refunds
How do I return a product?
How do I return a product?
In order to return an item, you must fill out our RMA form.
The RMA form is located here: xx
After submitting the form, our RMA-team will handle your request and get back to you as soon as possible.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).