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Our logistics department is handling shipping to several locations around the world daily. Our experienced packing and warehouse team can prepare orders efficiently and quickly.
Each order is securely packed before shipping to minimize the chances of damage. They are also ready to accommodate special requests regarding packaging, such as individual packaging or blind shipping.
We work together with both DHL and FedEx to provide convenient and fast shipping to our customers of which we choose the fastest one every time.
You can track the order and we send out a shipping alert when the order has left the warehouse. It is also possible to use your own FedEx or DHL account for shipping. We are going to make the booking for you and we will of course help you get a good price.
A special service we offer is blind shipping. If you are a reseller, and you are ordering on behalf of your customer, we are able to send the order directly to your customer from here. In this case, we are going to use your data on the package, such as your logo and address, so it looks like the order came from you.
This way you save time and can deliver faster to your customer and avoid repackaging the order as well. We include a matching delivery note with the package for your customer, and you will receive a separate invoice.
Our packaging consists of durable cardboard boxes, certified pallets and even custom-made crates when nescessary. Inside the packaging, we use special anti-static materials to wrap and protect the products.
On request, we can pack the products separately as well, so each product has its own box and product information label. Reach out to your contact person if you prompt this option.
We have handled orders heading to 120+ countries all around the world. In this manner, we are able to organize proper and fast transportation to any location around the world, and our partnership allows us to do so for a reasonable price.
If the order is going to a location where it is mandatory to go through customs, we are able to assist you by providing all the necessary paperwork. If you need these documents, just tell your contact person at Epoka when you order - it will make it considerably easier for you to get your package through customs.
Let’s discuss how Epoka can improve the level of hardware service for your data centers. We’re here to help you find cost-effective, hassle-free solutions for your IT infrastructure maintenance needs so you can spend more time and energy growing your business.