24/7 Maintenance Service

A service made for you

With our 24/7 break & fix solutions, we support you in optimizing the service delivery of your maintenance contract. 
In addition, we guarantee that the spare parts you need are always in stock.

We support your data center and networking equipment, including End-Of-Life and End-Of-Support-Life.

With Epoka 24/7, we take care of the costs and administration related to keeping spare parts in stock and offer you the advantages of having one.

24/7 MAINTENANCE SERVICES

Global Third Party Maintenance Partner

We offer our 24/7 maintenance service at our customers location.

This means that we can support you in all of Europe and more than 100 countries globally.

IT Server Maintenance

Multivendor Brean & Fix Server Support
Epoka offers global IT support for Enterprise IT hardware which includes equipment declared EOL or EOSL by OEMs.

We spare individually per contract.
Partnering with us gives you access to a worldwide inventory of spare parts via our network of forward stocking locations, ensuring access to the components needed, in the locations required on time.

We also offer on-site hot spares with our spare box concept.

By using Epoka IT Server Maintenance you can experience a decrease in your support costs – up to 80% compared to OEM contracts, while offering the added benefit of an enhanced ROI on hardware by extending functioning lifecycles.

We support most industry-leading brands like HPE, DELL, LENOVO, IBM and others. 

IT Server Maintenance

Are you interested in this service? 
Contact us and learn more about how we can assist you in IT Server Maintenance

IT Data Storage Maintenance

Multivendor Brean & Fix Server Support
Epoka offers global IT support for Enterprise IT hardware, including equipment declared EOL or EOSL by OEMs.

We spare individually per contract.

Partnering with us gives you access to a worldwide inventory of spare parts via our network of forward-stocking locations. This ensures access to the components needed in the required locations on time.

We also offer on-site hot spares with our spare box concept.

By using Epoka IT Data Storage Maintenance you can experience to decrease in your support costs – up to 80% compared to OEM contracts, whilst offering the added benefit of an enhanced ROI on hardware by extending functioning lifecycles.

We support the most common brands like HPE, DELL, LENOVO, EMC, NETAPP, IBM, HDS, and others.

IT Data Storage Maintenance

Are you interested in this service? 
Contact us and learn more about how we can assist you in IT Data Storage Maintenance

IT Network Maintenance

Multivendor Brean & Fix Server Support
Epoka offers global IT support for Enterprise IT hardware which includes equipment declared EOL or EOSL by OEMs.

We spare individually per contract.
Partnering with us gives you access to a worldwide inventory of spare parts via our network of forward stocking locations, ensuring access to the components needed, in the locations required on time.

We also offer on site hot spares with our spare box concept.

A comprehensive Network Maintenance plan provides peace of mind for businesses through their networking and SAN solutions, but also optimizes the lifecycle of IT hardware.

This is more sustainable; in not purchasing and disposing of equipment more regularly than necessary, businesses can boast greener credentials and maximize the value in their IT infrastructure. 

Many Epoka customers use this extra equipment usage period to set aside budget gradually for the purchase of new network hardware when it really is required.

Network Maintenance

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Contact us and learn more about how we can assist you in Network Maintenance

Spare Parts As a Service

Do what you do best – service your customers.

Let us do what we do best, take care of your spare part logistics. 
At the core of Epoka 24/7 is a customizable stock tailored to fit your needs.

We will agree on which products you need and how many should be in stock.We then ship and maintain this stock in a warehouse close to you, so you can access these products at any time without investing in your warehouse and stock.

The cooperation with our logistics partner allows us to store the stock at any of their warehouses.

These warehouses can be found worldwide, with more than 4.500 locations available.

Then, when you would like to access the stock, you create a ticket on our 24/7 support portal, where our service team will register which products you need, and arrange the delivery.

Informing the 24/7 call center is necessary, so we can restock the products you used as soon as possible.

The delivery time can be as little as two hours depending on the specific location.

We will send new products immediately, so the stock is always full!

While we manage the administration and restocking, you can focus on your business and services.

Spare Parts As a Service

Are you interested in this service? 
Contact us and learn more about how we can assist you in Spare Parts As a Service

Frequently asked questions about 24/7 maintenance