0 item(s)
View cart
You have no items in your shopping cart.
B2B sale only | Shipping from Denmark | Worldwide shipping within 24 hours | webshop@epoka.comwebshop@epoka.com
| +45 96 730 800 (09am - 04pm CET)
EPOKA 24/7
Maintenance Service
A service made for you
With our 24/7 break & fix solutions, we support you in optimizing the service delivery of your maintenance contract.
In addition, we guarantee that the spare parts you need are always in stock.
We support your data center and networking equipment, including End-Of-Life and End-Of-Support-Life.
With Epoka 24/7, we take care of the costs and administration related to keeping spare parts in stock and offer you the advantages of having one.
Worldwide maintenance
We offer our 24/7 maintenance service at our customers location.
That means that we are able to support you in all of Europe and in more than 100 countries globally.
THE MANY ADVANTAGES
OVER
30 YEARS OF EXPERIENCE
24/7
ACCESS TO
SPARE PARTS
4.500+
FSL SPARE PART
LOCATIONS
100K+
SPARE PARTS AVAILABLE
How Epoka 24/7 works
At the core of Epoka 24/7 is a customizable stock tailored to fit your needs.
We will agree on which products you need and how many should be in stock.
We then ship and maintain this stock in a warehouse close to you, so you can access these products at any time without investing in your own warehouse and stock.
The cooperation with our logistics partner allows us to store the stock at any of their warehouses.
These warehouses can be found worldwide, with more than 4.500 locations available.
Then, when you would like to access the stock, you call our partner’s 24/7 call centre, where they will register which products you need.
Informing the 24/7 call center is necessary, so we can restock the products you used as soon as possible.
Moreover, you do not need to spend time notifying us, as they will tell us about the stock changes. After you talk with the call center, they will ship the products to you or the location where you need them.
The delivery time can be as little as two hours depending on the specific location.
We will send new products immediately, so the stock is always filled up! While we manage the administration and restocking, you can focus on your business and services.
How Epoka 24/7 works
At the core of Epoka 24/7 is a customizable stock tailored to fit your needs.
We will agree on which products you need and how many should be in stock.
We then ship and maintain this stock in a warehouse close to you, so you can access these products at any time without investing in your own warehouse and stock.
The cooperation with our logistics partner allows us to store the stock at any of their warehouses.
These warehouses can be found worldwide, with more than 4.500 locations available.
Then, when you would like to access the stock, you call our partner’s 24/7 call centre, where they will register which products you need.
Informing the 24/7 call center is necessary, so we can restock the products you used as soon as possible.
Moreover, you do not need to spend time notifying us, as they will tell us about the stock changes. After you talk with the call center, they will ship the products to you or the location where you need them.
The delivery time can be as little as two hours depending on the specific location.
We will send new products immediately, so the stock is always filled up! While we manage the administration and restocking, you can focus on your business and services.
Minimum waiting time
As we stock the items close to your location, you don't have to worry about long waiting times.
Our logistics partner can get the products to you within a few hours, regardless of the time of the request.
No stocking costs
With Epoka 24/7, you save the cost of stock management and keeping up a warehouse, but you also free up time as this solution cuts down on administration tasks.
This allows you to focus on the core of your business while we take care of the rest.
High availability
You can be always be sure that the products are in stock anytime you need them.
We take care of restocking so you never have to worry about running out of your choice of products.
SO WHAT'S IN IT FOR ME?
Reduce your overall maintenance costs by a minimum of
40% and up to 80% and make significant cut downs on your supply and
administrative tasks as well.
Contact usGet a quote
Let’s discuss how Epoka can improve the level of hardware service for your data centers. We’re here to help you find cost-effective, hassle-free solutions for your IT infrastructure maintenance needs so you can spend more time and energy growing your business.
