We use FedEx and DHL for shipping. We have a fixed fee for delivery below €300 and when your order is placed through our online-shop.
The delivery fee in this case is €30 regardless your location and the shipping provider. For orders above €300 we offer free delivery.
Unless specifically included in the quotation, prices do not include delivery.
Unless otherwise agreed in writing delivery is DAP (city name) – Delivery at Place. Duty/customs are not included.
Times of delivery are estimates based on Epoka’s experience and conditionzs at the time of order. Epoka cannot be held responsible for delays.
More information about delivery here
Payment of goods is to be made in full prior to the goods being dispatched by the us, Epoka, unless otherwise agreed upon.
If, after a payment agreement was reached and the products are dispatched, and still no payment is received then Epoka reserves the right to enter the property of the customer and remove the products in question, any damages incurred to property in this retrieval, Epoka cannot be held responsible.
More about payment and shipping can be seen here